Meet the Jenerations Team

Jenerations works with healthcare organizations and individuals to create better healthcare experiences.

We are excited to help you connect better with YOUR:

≫ Association members through keynotes, training, coaching and consulting.

≫ Internal team members through keynotes, training, coaching and consulting.

≫ Referral Sources through virtual and in-person continuing education events.

≫ Family Caregivers of Your Clients and Patients (inquiry events).

≫ Clients/Patients/Residents through virtual and in-person keynotes, training and coaching.

Jennifer L. FitzPatrick

MSW, CSP

(Certified Speaking Professional)
President/Founder

Jennifer is a keynote speaker, coach, consultant and author of two books, including the newly released Reimagining Customer Service in Healthcare. A former psychotherapist, she loves helping health, senior living and mental health organizations improve recruitment/retention while offering the best possible customer service for patients, clients, residents, and family caregivers.

Jen is a former gerontology instructor at Johns Hopkins University's Certificate on Aging program and is an Advisory Board Member/Consulting Faculty Member at Salisbury University's School of Health & Human Services. She also serves on the board of Lifespan's Beacon Institute, an Argentum affiliate.


Jen has been featured on HLN, ABC, CBS, Sirius XM and in Forbes, U.S. News & World Report, Redbook, Fast Company and countless other media outlets.


One of fewer than 800 Certified Speaking Professionals worldwide, Jennifer is the author of Cruising Through Caregiving: Reducing The Stress of Caring For Your Loved One (www.cruisingthroughcaregiving.com).

Jennifer also serves as a Care Advisory Board Member for HFC (www.wearehfc.org), the non-profit founded by Seth Rogen and Lauren Miller-Rogen.


FUN FACT: Having grown up in Philly, she will challenge anyone to a parallel parking contest.

*Please note this is not Jennifer’s intro. She will provide a customized intro for your event.

Stephanie Goldstein

BSW, LBSW

Continuing Education Compliance

Director & Associate Speaker

Stephanie is a member of the Jenerations’ speakers bureau as well as our CE Compliance Director.

She is an Alzheimer's Association support group leader for the LGBTQ community and works in care management with Ferretto Young Eldercare Consulting. Her experience includes both working directly with patients and as a manager in mental health and long term care for over 20 years.

When not working, Stephanie enjoys spending time by the water and trying all kinds of new foods!

Joanna Frankel

MSW, LCSW-C
Associate Speaker

Joanna is a member of the Jenerations speaker's bureau. She is also the founder of Frankel Care Consulting and on faculty at Howard Community College, teaching both Aging and Mental Health and Social Gerontology.

Joanna loves spending as much time as possible with her husband and two sons. She loves sushi and running.

FUN FACT: she was once a Baltimore Ravens cheerleader!

Ann Morrison

PhD, RN
Associate Speaker

Dr. Morrison is former faculty from the Johns Hopkins University School of Medicine, Alzheimer’s Disease Research Center where she was an Investigator and the Education Specialist for many years.

She is also currently a gerontology instructor at the Johns Hopkins University Certificate on Aging Program. Recently moved to the beach, Ann reports she is “studying” the role of shoes versus flip-flops on brain function. She claims full size shoes hurt her brain!

Lesa Lee

MSW, LCSW-C
Associate Speaker

Lesa is the Clinical Director at For All Seasons, Inc. as well as a Jenerations associate speaker. Lesa is an expert on attachment, trauma and psychotherapy.

Lesa's combined passion for teaching about trauma and her sense of humor offer attendees a unique opportunity to learn as well connect with one another.

Lesa’s guilty pleasure is eating popcorn with chocolate chips. She also loves romantic movies, tea and working out.

Courtney Howell

Advisor

Courtney joined Jenerations in 2019 and has been integral in ensuring that our client experiences are as smooth as possible.

She is also working as a Customer Success Coach/Consultant and has over 25 years’ experience in marketing, customer relationship management and creating customer success programs.

When not working, Courtney enjoys time on the Chesapeake Bay with her 2 dogs and husband, reading and is also training for her third triathlon.

Betsy Groomes

Online Learning Moderator

Betsy is one of Jenerations' Online Learning Moderators who keep our virtual programs flowing smoothly!

Betsy resides in Maryland with her husband, two children, and puppy. When not working, Betsy enjoys spending time with her family and going to Ocean City, Maryland.

Sean FitzPatrick

CFA, CFE
Unpaid Intern/Director of Finance

Sean has overseen the invoicing for Jenerations since the company opened its doors.

While lots of our customers assume this is his full-time gig, his "real" job has been working in the securities industry for over 25 years. A graduate of the University of Notre Dame, he loves ND Football, the Red Sox and captaining his awesome boat, The Irish Whisper.

FUN FACT: He is also our founder's favorite person.

Danielle Spencer

Intern

Danielle is a second-year MSW student at Salisbury University. Having lived in South America, North Africa, Europe, and the United States, she brings a global perspective to her work and is passionate about supporting clients through compassionate, culturally responsive care. Her professional experience includes providing case management and advocacy for refugees and asylum seekers.

Sadie Miller

Online Learning Moderator

A former Jenerations intern, Sadie is a second year MSW student at Salisbury University with a passion for supporting individuals and communities through compassionate, equitable care.

When she is not focused on social work, she can often be found experimenting in the kitchen, planning her next travel adventure, or enjoying the company of her two cats.

Yolanda Wright, MSW, LMSW

Online Learning Moderator

Yolanda Wright, MSW, LMSW is a graduate from University of North Carolina-Greensboro with a BSW in Social Work and MSW from University of Maryland-School of Social Work. In her 44-year career, she worked in various areas and positions including hospital, home health, hospice, medical adult day program and Alzheimer’s Association.

In these positions, she offered guidance to staff, patients/families for resources, education, individual/group counseling and assessments of their needs. Her happy place is the beach. Since retirement in March 2023, she has enjoyed time at the beach, reading, traveling, outings with friends and family. Most of all, she loves being Nana to her 3 wonderful grands.

Rackel Taylor

Intern

Rackel Taylor is a Bachelor of Social Work intern at Jenerations and an active-duty member of the United States Air Force. She is currently earning her Bachelor of Social Work at Salisbury University and plans to continue her education by pursuing a Master of Social Work. Rackel's passion for social work comes from her lifelong desire to help others and advocate for individuals and families facing life's challenges. Through her military and healthcare experience, she has developed strong leadership, empathy, and problem-solving skills while working with people from diverse backgrounds. She believes every person deserves to be treated with dignity, compassion, and respect and is committed to creating a welcoming, supportive environment where clients feel heard and empowered. Rackel's long-term goal is to become a pediatric medical social worker, helping families navigate life's transitions.

Teddy Stewart, BSW

Online Learning Moderator

Teddy is a former Jenerations intern. He's currently an MSW student at Salisbury University, in partnership with UMGC Europe, and a retired U.S. Army veteran who served with distinction for 22 years.

Teddy believes that service doesn’t end when you take off the uniform—his passion for helping others led him to pursue a career in social work, where he can continue serving individuals, families, and communities in meaningful ways.

Teddy brings strong leadership, lived experience, and deep empathy to his role. He is especially interested in working with older and disabled veterans, families, and underserved populations. As an intern at Jenerations, he is eager to develop his skills in trauma-informed and strengths-based care while contributing to a supportive, client-centered environment.

A natural advocate and collaborator, Teddy is committed to helping organizations improve support systems for those who need it most. He values dignity, accessibility, and compassion in all areas of care.

Outside of school, Teddy enjoys BBQs, potlucks, and all things sports. A lifelong fan, his favorite college team is Florida State, and he proudly supports the San Francisco 49ers—with the Tennessee Titans as a close second, since he’s originally from Tennessee.

Yareli Flores

Intern

Yareli is a first-year MSW student at Salisbury University through UMC Europe while being stationed in Italy. She holds a Bachelor of Science in Psychology with a minor in Neuroscience. She has a passion for helping others and advocating for their needs and looks forward to giving back to the military community. Outside of school, she enjoys reading and traveling.

Chrisandy Gomez, BSW

Online Learning Moderator

Chrisandy is a fomer Jenerations intern.

Her wife and dog, Deuce, are her biggest sources of inspiration and motivation in both her personal and professional life. Outside of studies and work, she runs, reads, cooks, and bakes to keep herself balanced and inspired.

Gabrielle Robinson

Intern

Gabie is a second year MSW student at Salisbury University. She got her BSW from McDaniel College. When she is not focused on social work, she is focused on theatre, music, and reading.

© 2025 Jenerations Health Education