MEET JEN
Jennifer L. FitzPatrick Works With
Organizations & Individuals
To Create Better Healthcare Experiences
Jennifer L. FitzPatrick, MSW, CSP*
*Certified Speaking Professional
(earned by less than 17% of all speakers)
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DOWNLOAD JEN'S SAMPLE KEYNOTE TOPICS
Who Is Jennifer L. FitzPatrick?
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Jennifer L FitzPatrick, MSW, LCSW-C, CSP* creates first-class experiences for organizations and individuals in healthcare and senior living.
Who is Jen?
- A former psychotherapist. Drawing on her unique background, Jen uses her past psychotherapy skills to dive deep with you on how to create the best healthcare and senior living experiences through speaking, coaching and consulting.
- Media contributor. Jennifer is currently an advisor for both Forbes and U.S. News & World Report. Her advice has been featured in international press, including The Wall Street Journal, Washington Post, The Huffington Post, Fast Company, Redbook, Reader's Digest, Women's World  and on ABC, CBS, NBC, Sirius XM, Univision, HLN and countless other media outlets.Â
- Author. Jennifer has written two books: Reimagining Customer Service in Healthcare and Cruising through Caregiving as well as countless articles, including publishing research in the Journal of Multicultural Nursing and Health.
- Certified Speaking Professional (CSP). Earned by less than 17% of all speakers through the National Speakers Association, Jen was awarded this designation in 2015.
-  Academic Appointee. Jennifer has taught Health Sciences, Gerontology, Sociology, Business, Entrepreneurship, and Social Work for more than 20 years at the college and graduate school level. She was an instructor at Johns Hopkins University's Certificate on Aging program for over a decade, and is currently a Advisory Board for the School of Health and Human Services at Salisbury University.Â
- Board Member. Jennifer serves on the Care Advisory boards for Hilarity for Charity (HFC), Seth Rogen and Lauren Miller Rogen's dementia care non-profit; and the board of Lifespan's The Beacon Institute.
Jen is also...
- Down-to-earth
- Fun
- Easy to work with—flexible and low maintenance
- Seriously awesome parallel parker
- Not great at yoga
Certified Speaking Professional!
As a member of National Speakers Association, I have been rigorously evaluated by my speaking peers and am proud to have earned the Certified Speaking Professional (CSP) designation. It’s a certification that less than 800 professional speakers worldwide hold.
If you want to provide a first-class service for your team, patients, residents, clients, or family caregivers, let's have a conversation!
Thought Provoking-High Content Topics
When’s Jennifer a good fit for your meeting?
I'm a great fit for your meeting if your audience members need:
≫  Strategies for preventing and managing “problem” patients and clients
≫ Simple, immediately implementable ideas on creating a better workplace for your team and a better experience for your patients and clients
≫ to become the "first choice" in a crowded marketplace
Complete this short form to let us know what you are looking for!
Tell Us About Your Needs
"Jennifer did an incredible job opening up our 'un-conference' for C-suite and V-level executives. She nailed it!"
--Charles Mann, Chief Sales Officer, Accushield
"Jennifer did an excellent job speaking at our annual convention. 92% of our members surveyed recommend Jennifer for future events. Feedback from attendees included, 'excellent job meeting course objectives'; 'great examples'; and 'appreciated stories to create learning discussion'."
--Dave Tomlin
Vice President
Convention & Education
Iowa Healthcare Association
"Jennifer was the highest rated presenter at our fall conference. Many members requested that she come back for future events. I will recommend her to other associations looking for an easy to work with, high energy speaker with great content. We look forward to having her back!"
--Margie Zelenak
Executive Director
PALA
