A former psychotherapist. Drawing on her unique background, Jen uses her past psychotherapy skills to dive deep with you on how to create the best healthcare and senior living experiences through speaking, coaching and consulting.
Media contributor. Jennifer is currently an advisor for both Forbes and U.S. News & World Report. Her advice has been featured in international press, including The Wall Street Journal, Washington Post, The Huffington Post, Fast Company, Redbook, Reader's Digest, Women's World and on ABC, CBS, NBC, Sirius XM, Univision, HLN and countless other media outlets.
Author. Jennifer has written two books: Reimagining Customer Service in Healthcare and Cruising through Caregiving as well as countless articles, including publishing research in the Journal of Multicultural Nursing and Health.
Certified Speaking Professional (CSP). Earned by less than 17% of all speakers through the National Speakers Association, Jen was awarded this designation in 2015.
Academic Appointee. Jennifer has taught Health Sciences, Gerontology, Sociology, Business, Entrepreneurship, and Social Work for more than 20 years at the college and graduate school level. She was an instructor at Johns Hopkins University's Certificate on Aging program for over a decade, and is currently a Advisory Board for the School of Health and Human Services at Salisbury University.
Board Member. Jennifer serves on the Care Advisory boards for Hilarity for Charity (HFC), Seth Rogen and Lauren Miller Rogen's dementia care non-profit; and the board of Lifespan's The Beacon Institute.
Down-to-earth
Fun
Easy to work with—flexible and low maintenance
Seriously awesome parallel parker
Not great at yoga





