Do you want your healthcare organization and professionals to grow? Do you want less stressed-out staff, patients and caregivers? Do you want less drama and better communication in your healthcare workplace?
If so, Jennifer’s dynamic programs may be a great fit for your meeting. See just a few sample offerings below—contact us at 443-416-7710 or darlene@jenerationshealth.com so we can discuss your needs!
Navigating Communication With Different Generations: Reducing Drama and Conflict In Healthcare
Today’s healthcare workplace is comprised of colleagues, vendors and customers from up to five different adult generations. Much like gender, socioeconomics and race, our generational affiliation strongly influences how we think, communicate and lead. In order for Traditionalists and Baby Boomers to collaborate more effectively with Generations X, Y and Z, everyone has to tweak their instinctive communication approach. This program will help improve morale and productivity, while reducing misunderstandings and resentment in healthcare workplace communication.
Learning outcomes:
- Better clinical outcomes for patients and clients
- Reduced drama, misunderstandings and conflict in the healthcare workplace
- Increased productivity and profitability
Possible Formats
45-90 minute keynote
90 minute to 3 hour interactive workshop
This program is perfect for:
- Healthcare executives wanting to improve productivity, profits and morale
- Healthcare managers of age diverse teams
- Younger healthcare managers leading older teams
- Older healthcare managers leading younger teams
Complicated Colleagues & Maddening Managers: How To Cope & Collaborate With Provocative People
Today’s Approximately 15% of all people have a personality disorder (DSM-5). These frequently
undiagnosed conditions impair a person’s ability to reason and relate effectively with others.
Working with someone who is overly dramatic, has difficulty respecting boundaries or needs
excessive attention is not only exhausting but prevents healthcare organizations from reaching
their goals. This program will unlock the secrets to understanding and collaborating with
managers, subordinates and colleagues who have provocative personalities.
Learning outcomes:
- Decreased staff turnover
- Improved collaboration and communication in the healthcare workplace
- Reduced drama and misunderstandings
Possible Formats
45-90 minute keynote
90 minute to 3 hour interactive workshop
This program is perfect for:
- Healthcare providers treating adult patients and clients of different age groups
- Healthcare providers communicating with patient and clients’ caregivers of different age groups
- Healthcare leaders who want to improve patient satisfaction and clinical outcome while reducing complaints
Creating A Caregiver-Inclusive Culture
Engaging the patient’s caregiver has the potential to increase patient satisfaction, reduce errors and improve your job satisfaction. So why is this integral person so often overlooked? This interactive session will help you understand five secrets of the caregiver experience so you can experience increased productivity and better clinical outcomes.
Learning outcomes:
- Increased patient satisfaction
- Reduced errors
- Healthcare professionals save time and energy
- Increased productivity and profitability
Possible Formats
45-90 minute keynote
90 minute to 3 hour interactive workshop
This program is perfect for:
- Executives who want to demonstrate a commitment to the their State’s new or pending CARE Act
- Managers who want to better patient satisfaction surveys
- Healthcare professionals who want to engage patient caregivers in treatment
For Meeting Planners
Download Jennifer’s Promo Photos
Download Jennifer’s bio (Word Doc)
Download Jennifer’s speaker one sheet (PDF)
Download the entire media kit as a .zip file (photos, bio, and one-sheet)
If you have any questions about which presentation would be a best fit for your organization, please call 443-416-7710 or email us or fill out our contact form