Providing Great Senior Living Service During The Great Resignation
Oct 16, 2023
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Have you experienced inferior service during the last few years? Maybe you ordered a new dining room table, or washer and dryer and were told there were going to be massive delays. Perhaps you went to your favorite restaurant and couldn’t get in for dinner because they closed earlier...
Should Healthcare Customers Be Expected To Regulate Their Emotions When We Are Burned Out?
Sep 20, 2023
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Recently I went to get a rental car at a company where I am part of a loyalty program. One of the reasons I like this company so much is because I can get right off the plane and jump right into the car without talking to anyone or having to complete any paperwork.
At this particular airport, it...
