Do you feel comfortable sharing your true opinion about client, resident, patient and family caregiver policies and care?
I recently saw a thread about a "controversial" topic in healthcare and mental health and weighed in. I'll let you try to guess what the topic was (who knows if you...
Several colleagues recently became upset when I suggested that paying a little better, offering more flexibility for employees, and attempting new ways to engage their clients, patients and referral sources could be the answer to their staffing occupancy and customer servicewoes.
One of the most...
Can you imagine bashing someone of another race, religion or sexual orientation at work? I sure hope not. So why do some organizations sit by and allow their employees to bash persons based on their age?
Recently a team of Gen-Xers and Baby Boomers told me about a “problem...
Those working in the health, senior living and mental health arena are beyond exhausted because of the pandemic, ever-changing Covid-19 policies, and a revolving door of mandates. Prior to March 2020, they were already struggling with an elevated level of burnout. But are you another...
Disrupting The Status Quo of Senior Living: A Mindshift by Jill Aussem-Vitaleis a must-read for anyone hoping to improve service to reluctant customers. The former President & CEO of The Eden Alternative’s book is a humble account of the lessons she’s learned after several decades...
