Do you feel comfortable sharing your true opinion about client, resident, patient and family caregiverĀ policies and care?
I recently saw a thread about a "controversial" topic in healthcare and mental healthĀ and weighed in. I'll let you try to guess what the topic was (who knows if you will be able t...
Several colleagues recently became upset when I suggested that paying a little better, offering more flexibility for employees, and attempting new ways to engage their clients, patients and referral sources could be the answer to their staffing occupancy and customer servicewoes.
One of the most si...
Last year, I had the opportunity to intern at a long-term care facility and rehab facility in the middle of the pandemic. I came in eager to learn and work with the senior populationā€”an age group which was new to me. During my time, I learned about how long-term facilities operate and how they funct...
Disrupting The Status Quo of Senior Living: A Mindshift by Jill Aussem-Vitaleis a must-read for anyone hoping to improve service to reluctant customers. The former President & CEO of The Eden Alternativeā€™s book is a humble account of the lessons sheā€™s learned after several decades of senior living l...
