Three Ways To Enhance Leadership Communication In An Age-Diverse Workplace – By Jennifer L. FitzPatrick

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If you only read one business book this year, make it Dianna Booher’s Communicate Like A Leader.  If like most leaders you are concerned about better communicating with customers and staff of different age groups, here’s what’s in it for you:

  1. Communicate Like A Leader offers advice on why and how to stop “hoarding” information in the workplace. If you work with Millennials or Generation Z, this is crucial as these generations demand transparency.
  2. Younger workers typically dread meetings while many older workers seem to keep scheduling them.  Booher shares strategies for determining if a meeting is necessary and how to be sure you get return on investment for your team’s time.
  3. Most organizations need to include social media as part of a marketing and/or sales strategy.  Is your team using it strategically?  Everyone—including Millennials who many of us assume understand almost everything about social media– will benefit by considering this book’s ideas.

Communicate Like A Leader offers simple tips you can implement immediately to improve your communication as a leader, particularly in an intergenerational workplace.  Next week check out my blog on how Communicate Like A Leader can help working caregivers!

 

Jennifer L. FitzPatrick – MSW, LCSW-C, CSP
The founder of Jenerations Health Education, Inc., Jennifer FitzPatrick has over 20 years’ experience in healthcare and gerontology. The author of Cruising Through Caregiving: Reducing The Stress of Caring For Your Loved One, she is also a gerontology instructor at Johns Hopkins University and an Education Consultant to the Alzheimer’s Association. She helps you reduce stress and increase productivity, morale and revenue. Jennifer and Cruising Through Caregiving have been featured in Forbes, U.S. News & World Report, The Huffington Post, Reader’s Digest, Univision and The Chicago Tribune. She has also appeared on ABC and Sirius XM.

Three Tips Healthcare Leaders Should Emphasize Daily To Employees Of All Generations – By Jennifer L. FitzPatrick

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  1. Think beyond HIPPA and confidentiality.  While medical staff training always includes HIPPA and confidentiality information, it is never emphasized enough.  Confidentiality rules are broken every day in every healthcare and medical practice settings.  But beyond emphasizing basic HIPPA/confidentiality, help staff understand that talking about a case without using a name is often a violation.  Particularly in small communities, often others will be able to figure out who you are talking about if they know where you work.
  2. Be cautious about social media.  It’s never OK to vent about your boss, job or your patients on social media…even if you don’t use their names.
  3. Be sensitive to age diversity.  Communicate with patients and their caregivers the way they like to be communicated with.  There are 5 adult generations currently working in healthcare.  Clinical outcomes will be improved when you cater to the way a patient likes to communicate (e.g. a phone call rather than an e-mail for an 80-year old Traditionalist).  On the other hand, Millennials and Generation Z don’t always answer a phone call.  Try to communicate with patients and their caregivers the way they want to be communicated with while always being mindful of HIPPA and confidentiality.

 

Jennifer L. FitzPatrick – MSW, LCSW-C, CSP
The founder of Jenerations Health Education, Inc., Jennifer FitzPatrick has over 20 years’ experience in healthcare and gerontology. The author of Cruising Through Caregiving: Reducing The Stress of Caring For Your Loved One, she is also a gerontology instructor at Johns Hopkins University and an Education Consultant to the Alzheimer’s Association. She helps you reduce stress and increase productivity, morale and revenue. Jennifer and Cruising Through Caregiving have been featured in Forbes, U.S. News & World Report, The Huffington Post, Reader’s Digest, Univision and The Chicago Tribune. She has also appeared on ABC and Sirius XM.

Want to better understand confusing legal issues when caregiving? Your no-jargon guide is finally here! – By Jennifer L. FitzPatrick

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Several months ago I ran into Jamie, an old friend who is an engineer. She’s super-smart, has a big important job and went to a very prestigious university.  Once we reconnected and she realized that I work often with caregivers, she shared her frustration with the Medicaid system.  Jamie’s father was currently taking care of her mom who was eventually going to need nursing home care.  Jamie went on to tell me that her father couldn’t believe that he had to sell their house, their cars and everything they own to make sure his wife could get care.  Quickly I explained to Jamie that he does not—and that he should immediately consult an elder law attorney to discuss how to apply for Medicaid without going bankrupt.

This incident reminded me how many educated, intelligent Americans still don’t understand the basics of how to pay for care without going broke.  When I heard about Jamie and her dad struggling, I wish  Protecting Your Assets from Probate and Long-Term Care had been available.  Fortunately it is now!

Launched just this week, Protecting Your Assets from Probate and Long-Term Care by Evan H. Farr, CELA, finally explains everything one needs to know about complex legal and financial information in plain English.  If you or your loved one own a home or have any assets whatsoever, this book will help you avoid common costly mistakes paying for elder care for yourself or a loved one.

While every individual facing paying for long term care for self or others still should consider an individual consultation with an elder law attorney, reading Protecting Your Assets from Probate and Long-Term Care ahead of time will help caregivers prepare for the meeting, which will ultimately save money, energy and time.

To buy a copy of this new book or find out more information, check out:  https://www.amazon.com/Protecting-Your-Assets-Probate-Long-Term/dp/1621535533/ref=sr_1_2?ie=UTF8&qid=1495643340&sr=8-2&keywords=evan+farr

 

Jennifer L. FitzPatrick – MSW, LCSW-C, CSP
The founder of Jenerations Health Education, Inc., Jennifer FitzPatrick has over 20 years’ experience in healthcare and gerontology. The author of Cruising Through Caregiving: Reducing The Stress of Caring For Your Loved One, she is also a gerontology instructor at Johns Hopkins University and an Education Consultant to the Alzheimer’s Association. She helps you reduce stress and increase productivity, morale and revenue. Jennifer and Cruising Through Caregiving have been featured in Forbes, U.S. News & World Report, The Huffington Post, Reader’s Digest, Univision and The Chicago Tribune. She has also appeared on ABC and Sirius XM.

How To Be Safe and Have Fun Traveling With Mom and Dad – By Jennifer L. FitzPatrick

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Traveling this summer with an older loved one?  Not sure how to plan?  Then get yourself a copy of Planes, Canes And Automobiles: Connecting With Your Aging Parents Through Travel by Valerie M. Grubb!

Born from Grubb’s blog www.travelwithagingparents.com, Planes, Canes And Automobiles primarily offers helpful strategies for adult children taking their parents on vacation.  Caregivers of an older loved one planning travel during the summer for weddings, family reunions and other functions will also find practical ideas on how to make it easier. Further, many strategies in this book can help caregivers and older loved ones more efficiently and safely travel for medical appointments.  While adult children and other caregiving family members will find this book invaluable, older persons who simply want to save time, energy and money while vacationing will find lots of helpful ideas in this book.

You can purchase Planes, Canes and Automobiles here:  https://www.amazon.com/Planes-Canes-Automobiles-Connecting-Parents/dp/1626342164

 

Jennifer L. FitzPatrick – MSW, LCSW-C, CSP
The founder of Jenerations Health Education, Inc., Jennifer FitzPatrick has over 20 years’ experience in healthcare and gerontology. The author of Cruising Through Caregiving: Reducing The Stress of Caring For Your Loved One, she is also a gerontology instructor at Johns Hopkins University and an Education Consultant to the Alzheimer’s Association. She helps you reduce stress and increase productivity, morale and revenue. Jennifer and Cruising Through Caregiving have been featured in Forbes, U.S. News & World Report, The Huffington Post, Reader’s Digest, Univision and The Chicago Tribune. She has also appeared on ABC and Sirius XM.

Facebook Changed Their Leave Policy. Should You? – By Jennifer L. FitzPatrick

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One of the biggest challenges facing workplaces today is the increasing number of employees caring for a sick and/or older loved one.  According to Gallup, 1 of every 6 employees is a caregiver. And it’s not just the older employees, as many people assume.  According to AARP, about 25% of all caregivers are Millennials.

Many studies have suggested that stressed-out caregivers have more health & mental health problems as well as increased mortality rates.  In response to this issue, savvy organizations, like Facebook, are offering paid leave to take care of sick loved ones.  Employers win because they get to keep good employees, and they prevent resignations and premature retirement.  Organizations may also be able to reduce insurance premiums.  Further, organizations typically enjoy increased loyalty from the working caregiver employee who takes advantage of the policy.

FMLA (Family Medical Leave Act) requires most United States organizations to offer 12 weeks of unpaid leave to caregivers.  But Facebook’s step in offering 6 weeks of paid leave demonstrates a sincere attempt to go the extra mile to support an employee going through a tough personal situation.  Should your organization follow suit?

Click below to learn more about Facebook’s new leave policies:

https://www.washingtonpost.com/news/on-leadership/wp/2017/02/08/facebooks-new-paid-leave-policy-isnt-just-for-moms-and-dads/?utm_term=.256a92a433fe

 

Jennifer L. FitzPatrick – MSW, LCSW-C, CSP
The founder of Jenerations Health Education, Inc., Jennifer FitzPatrick has over 20 years’ experience in healthcare and gerontology. The author of Cruising Through Caregiving: Reducing The Stress of Caring For Your Loved One, she is also a gerontology instructor at Johns Hopkins University and an Education Consultant to the Alzheimer’s Association. She helps you reduce stress and increase productivity, morale and revenue. Jennifer and Cruising Through Caregiving have been featured in Forbes, U.S. News & World Report, The Huffington Post, Reader’s Digest, Univision and The Chicago Tribune. She has also appeared on ABC and Sirius XM.