If you only read one business book this year, make it Dianna Booher’s Communicate Like A Leader. If like most leaders you are concerned about better communicating with customers and staff of different age groups, here’s what’s in it for you:
- Communicate Like A Leader offers advice on why and how to stop “hoarding” information in the workplace. If you work with Millennials or Generation Z, this is crucial as these generations demand transparency.
- Younger workers typically dread meetings while many older workers seem to keep scheduling them. Booher shares strategies for determining if a meeting is necessary and how to be sure you get return on investment for your team’s time.
- Most organizations need to include social media as part of a marketing and/or sales strategy. Is your team using it strategically? Everyone—including Millennials who many of us assume understand almost everything about social media– will benefit by considering this book’s ideas.
Communicate Like A Leader offers simple tips you can implement immediately to improve your communication as a leader, particularly in an intergenerational workplace. Next week check out my blog on how Communicate Like A Leader can help working caregivers!
Jennifer L. FitzPatrick – MSW, LCSW-C, CSP
The founder of Jenerations Health Education, Inc., Jennifer FitzPatrick has over 20 years’ experience in healthcare and gerontology. The author of Cruising Through Caregiving: Reducing The Stress of Caring For Your Loved One, she is also a gerontology instructor at Johns Hopkins University and an Education Consultant to the Alzheimer’s Association. She helps you reduce stress and increase productivity, morale and revenue. Jennifer and Cruising Through Caregiving have been featured in Forbes, U.S. News & World Report, The Huffington Post, Reader’s Digest, Univision and The Chicago Tribune. She has also appeared on ABC and Sirius XM.